Know where you stand, without retyping a single line

What it is Statistics and reports

The statistics and operating reports module of the Reservit software, for hotels, motels, inns, B&Bs, campgrounds, chalets and cabins, and outfitters. Figures are calculated from the bookings, invoices and payments already recorded in the property management system (PMS): no extra data entry, no spreadsheet to keep on the side. It is one of the ten modules included in the subscription, with no software commission on bookings. Canadian team in Montreal.

Who it’s for Tourism accommodation in Canada

Hotels, motels, inns, B&Bs, campgrounds, chalets and cabins, and outfitters, across Canada. The owner tracks occupancy and revenue, the front desk plans the days ahead, the accountant receives the reports. Onboarding with the Montreal team.

The dashboard Thirteen tiles

• Accommodation revenue, options and services revenue, total booking revenue: amount, curve and trend against the previous year.
• Occupancy rate (rooms sold and available), average room rate (average rate collected on accommodation, options excluded), average basket (accommodation and services together), RevPAR (average rate multiplied by the occupancy rate).
• Average length of stay, booking window (average lead time between booking and arrival), room nights, rooms sold, cancellations.
• Channel statistics: bookings, revenue and cancellation rate for each channel.

Last 30 days or next 30 days, or dates of your choice; filters by room, channel and offer; date and time of the last update shown. Every tile opens onto a detailed view: curve over the period, five best-performing options or services, day-by-day summary table, save as Excel. Daily accommodation revenue counts confirmed or completed stays, options excluded; the average basket includes them.

Three ways to read revenue Stay, booking, invoice

• By stay date: what the period actually produced, the owner’s view.
• By booking date: what was sold during the period, future stays included, the sales view.
• By invoice date: what was invoiced over the period, the accounting view.

Distribution Where bookings come from

• By channel: direct website, platforms connected to the channel manager (platform by platform), phone, front desk.
• By service: accommodation, breakfasts, activities, spa, parking.
• Cancellation rate by channel, next to revenue.
• Current year’s curve overlaid on those of the two previous years.

Activity forecast The coming days

Arrivals and departures on the dates you choose, stayover rooms (which drive housekeeping), closed, blocked or optioned units, occupied and available units, occupancy rate day by day. The forecast projects what is already booked; it does not predict demand.

Invoicing Six reports

• Daily ledger: by booking, the day’s revenue, payments, refunds, outstanding amounts, discounts and balance left to pay.
• Payment tracking: every payment, filterable by date and by payment method (Interac, cash, cheque, direct deposit…), payment terminal history.
• Accounts receivable tracking: services invoiced and not yet paid; invoices can be exported.
• Unbilled daily services tracking (outstanding): unpaid, uninvoiced amounts for in-house guests and past bookings.
• Revenue report by stay date or invoice date, by service, with the lodging tax and your province’s sales taxes (GST, HST, QST or PST depending on the province: in particular GST and QST in Quebec, HST in New Brunswick, Ontario and the other Atlantic provinces, GST alone in Alberta), discounts, amounts before tax and including tax, compared with the previous year; Excel export and detailed export.
• Figures summary: key indicators, revenue by service category and by room type, payments and debits.

Reports Forecast and daily revenue

• Activity forecast: arrivals, departures, stayover rooms, closed or out-of-service, optioned, occupied and available rooms, occupancy rate, day by day on the dates you choose, to plan housekeeping work in particular; PDF and Excel export.
• Daily accommodation revenue: revenue in detail, day by day, over a full year.

Your data Everything can be exported

The property has access to all its data: if a report doesn’t suit you, everything can be exported, and nothing is locked by the system. Statistics menu: Dashboard, Invoicing, Extracts, Reports, with your favourites. Statistics can be viewed in the browser, on a computer, tablet or phone. Access rights per user: pages and reports visible as you choose (such as accountant access limited to financial reports). Export as a PDF or as an Excel spreadsheet, printing, any date range, filters by room, channel or offer, refresh on demand. Accounting entries come out of the invoicing tools with your codes, ready to import into Acomba, Sage 50 or QuickBooks.

Limits What statistics don’t do

• They report, they don’t decide: acting on rates is the job of the Revenue Management System.
• They don’t keep the books: they are operating reports, sent to your accountant.
• A booking taken outside the software is not included in any report.

Several properties Consolidated reports

With the Multi-property solution, included with no extra fees: reports for the whole group or a single site, with no retyping, grouped by region, by type of accommodation or by price range; access to consolidated reports set profile by profile.

Key figures At a glance

• Reservit equips more than 35,000 properties, including more than 1,000 in Quebec.
• Reservit was founded in 1999.
• More than 300 partners available.

Subscription and pricing How the price is set

• A subscription priced in Canadian dollars, taxes extra, never a percentage of your bookings: the software takes no commission.
• The price depends on the type of property, the number of units and the add-on modules you choose, never on your sales volume.
• Unlimited users: Reservit bills the software, never the user.
• Included: the ten modules of the suite, more than 50 integrations with no usage fees, updates, onboarding, training and support from a team based in Canada, by phone or by email.
• Add-on modules, only if you choose them: online check-in, guest messaging, extras and services, metasearch sites (Trivago, Tripadvisor, KAYAK…), website builder, CRM (guest records and newsletters), online reputation management, pre-arrival guest preparation, guest reviews, local listings management. The direct connection to Google is included; Google Hotel Ads advertising is optional.
• Yearly commitment, monthly or yearly payment; adding or removing units is prorated.
• A written offer, priced for your property; migration of your booking data from your previous software included in the installation price.
• Security: two-factor authentication, access logs, PCI DSS certified payment environment.

Details on the Pricing page.

Related modules The Reservit suite

• Property management system (PMS): the calendar where bookings are entered.
• Channel manager: bookings from the platforms arrive in the calendar and are counted by channel.
• Booking engine: direct bookings from your website.
• Revenue Management System: a recommended rate, date by date.
• Invoicing tools and automated payments: the invoices and payments the reports read.
• Pricing: what the subscription includes.