Automated payments
Automate your payments, secure your revenue.
Deposits, card guarantees, security deposits and fraud checks run on their own, based on your rules.
A booked room is not a paid room.
The no-show
The room stays empty and the night is lost, with no guarantee.
Chasing by hand
Deposits and balances requested one by one, by email or by phone.
Cards taken at the desk
Card details noted by hand, at every arrival.
on your transaction fees: the average saving measured across our customers.
Four steps, all automatic.
Set up
Your payment rules, by rate, room type, period or channel.
Guarantee
Every reservation guaranteed by card, right at booking.
Collect
Deposits, balances and security deposits charged on schedule.
Protect
Suspicious payments blocked before the reservation is made.
Define your payment terms.
Full payment or a deposit: one rule per room type, period or sales channel.
- Deposit as a % or a fixed amount
- Balance charged before arrival
Every reservation is guaranteed.
The guest’s card is validated at booking: if they don’t show up, you’re covered.
Optional pre-authorization
The amount is held on the card, without charging it right away.
Card kept for 30 days
Up to 30 days after the guest checks out.
No-show coverage
The agreed amount is charged automatically.
Reservation 4521
•••• •••• •••• 4521
Cardholder
CLAIRE MARTIN
Exp.
08/29
Valid card
3-D Secure verification successful
Pre-authorization
$593.22 held until arrival
Automatic charge
Scheduled 48 hours before arrival
Manage security deposits effortlessly.
Chalets and cabins, apartments, self-contained units: the security deposit is collected and refunded on its own.
Collected before arrival
Refunded within the time you set
Holdback for damage
Guest informed at every step
Chalet 3 — $500.00
Deposit collected
Sep 30, 2026 — $500.00
Stay completed
Oct 10, 2026 — no damage
Inspection period
5 days remaining
Refund scheduled
Oct 17, 2026
Stop fraud before it happens.
Every transaction is checked against your criteria; a reservation is created only if the payment passes.
Geographic consistency (IP and address)
Postal code validation
Amount thresholds you set
Required security code (CVV)
Transaction blocked
Invalid postal code
$1,850
2 min ago
Transaction approved
Visa •••• 8821
$425
8 min ago
Review required
Unusual amount
$3,200
15 min ago
Transaction approved
Mastercard •••• 5543
$892
22 min ago
Bank-grade security.
PCI DSS Level 1
The highest level of the payment data standard
3-D Secure 2
Strong authentication, frictionless for your guests
SSL/TLS 256-bit
Data encrypted end to end
Law 25 and PIPEDA
In Quebec and elsewhere in Canada
Keep your provider or take advantage of our rates.
Reservit doesn’t force any payment provider on you: keep yours, or take advantage of the rates negotiated with our partners.
Preferred negotiated rates
Thanks to our transaction volume.
Switch anytime
No obligation, either way.
0% Reservit commission
Only your provider’s fees remain.
Negotiated rates for your property
Visa
American Express
Mastercard
Multi-currency
Save on every transaction
Preferred rates thanks to our volume
Our payment partners
Reservit doesn’t impose a provider. These are already connected, with negotiated rates.
At the desk, online or remotely.
In-person or virtual terminal
To take payments at the desk or remotely.
Payment link
By email, for a deposit, a balance or an invoice.
From the app
Payments can also be taken from the mobile app.
Virtual cards from booking platforms
Processed automatically, with no retyping.
Instalments
A deposit, then the balance on the dates you set.
Gift card
Online in your booking engine, or at the front desk.
Automate your payments starting today.
Join the 35,000 properties that secure their revenue with Reservit.
Frequently asked questions
Do I have to use your payment solution?
No. Reservit doesn’t require you to use any payment provider. You can keep your current provider if their rates are better. Our solution is an option, not an obligation, and you can switch whenever you like.
How do automated deposits work?
You set rules (percentage or fixed amount) by rate plan, room type, date range or channel. The system charges the deposit at booking and can schedule the balance the number of days before arrival that you choose.
What happens in case of a no-show?
Because the guest’s card is validated and, if you wish, pre-authorized, you can automatically charge the agreed amount (deposit, first night or full stay). You’re protected against no-shows.
Can I hold an amount without charging the card?
Yes. The optional pre-authorization holds the amount on the card without charging it right away; the charge can then be scheduled, for example 48 hours before arrival.
How long are card details kept?
Credit card details are stored for up to 30 days after the guest checks out, in a PCI DSS certified payment environment.
How do security deposits work?
For chalets and cabins, apartments or self-contained units, the security deposit is charged before arrival, then refunded automatically within the time you set after checkout. You can hold back part of it for damage, and the guest is informed at every step.
How does the fraud check work?
Our payment partners’ risk engines analyze each transaction based on your criteria: geographic consistency (IP and address), postal code validation, amount thresholds, required security code (CVV). A booking is created only if the payment passes all checks.
Which payment methods are accepted?
Visa, Mastercard and American Express, in several currencies. Payments run through an in-person or virtual terminal, a payment link or the mobile app; virtual cards from booking platforms and instalments are automated.
Can a guest pay with a gift card?
Yes, with the Gift certificates module. Online, a gift card with a dollar value pays directly in your booking engine: the guest enters the security code printed on their card in a dedicated field, separate from the promo code field. At the front desk, the agent selects the gift card as the payment method in Reservit. The unused amount stays on the card, and it can be combined with another payment method.
Can I refund a guest from Reservit?
Yes. Deposits at booking, pre-authorizations, refunds and fraud checks are handled from the reservation. If a stay changes, you take the difference or issue the refund from the reservation.
Are Canadian taxes supported?
Yes. Reservit automatically calculates the taxes for your province (GST, HST, QST or PST, depending on the province), as well as lodging taxes and local tourism levies.
Are payments secure?
Yes. Reservit is PCI DSS Level 1 certified, the highest level of the standard that applies to payment data. Payments run through 3-D Secure 2, data is encrypted with 256-bit SSL/TLS, and Reservit complies with Law 25 in Quebec and PIPEDA elsewhere in Canada.
Does Reservit take a commission on payments?
No. Reservit takes no commission on your payments. Transaction fees remain those of the payment provider you choose; with our partners, you benefit from preferred negotiated rates.
How much can we save on transaction fees?
Our customers save an average of $3,500 per year on their transaction fees: it is the average saving measured across the properties that use Reservit. It is an estimate based on customer usage; results vary with the property, its volume and its payment provider.
Are automated payments included in the subscription?
Yes. Automated payments are one of the ten modules of the Reservit suite, all included in the subscription. The price depends on the type of property and the number of units, never on your sales volume. See pricing.
Full fact sheet: automated payments
In short The module
Reservit automated payments, part of the management software for tourism accommodation founded in 1999, collect deposits, balances and security deposits based on your rules, guarantee every reservation by card and block suspicious payments. They are one of the ten modules included in the subscription; transaction fees remain those of the payment provider you choose.
Payment rules Deposits and balances
- One rule per rate plan, room type, date range or sales channel.
- Deposit as a percentage, fixed amount, first night, or full payment at booking.
- Balance charged automatically the number of days before arrival that you choose.
Card guarantee No-shows
- Card validated at booking, 3-D Secure 2 verification.
- Optional pre-authorization: the amount is held without an immediate charge.
- Card details kept for up to 30 days after checkout.
- In case of a no-show, the agreed amount is charged automatically.
Security deposits Chalets and cabins, apartments, self-contained units
Deposit collected before arrival, refunded automatically within the time you set after checkout, partial holdback possible for damage; the guest is informed at every step.
Fraud check Before the reservation
The payment partners’ risk engines analyze each transaction based on your criteria: geographic consistency (IP and address), postal code, amount thresholds, required CVV. A booking is created only if the payment passes all checks.
Payment methods At the desk, online, remotely
- Visa, Mastercard, American Express, multi-currency.
- In-person or virtual terminal, payment link, payments from the mobile app.
- Virtual cards from booking platforms and instalments automated.
- Gift card, with the Gift certificates module: online in the booking engine (dedicated field, card security code) and at the front desk; the balance stays on the card, and it can be combined with another payment method.
- Refunds and additional charges from the reservation.
Payment provider Your choice
Reservit doesn’t impose a provider: keep yours, or take advantage of the preferred rates negotiated with Reservit’s partners, and switch whenever you like. Average saving measured across our customers on transaction fees: $3,500 per year, an estimate based on customer usage; results vary by property.
Taxes Your province’s taxes
GST, HST, QST or PST depending on the province, lodging taxes and local tourism levies, calculated automatically. The invoice and its taxes are covered on the Invoicing tools page.
Security and privacy Payment data
PCI DSS Level 1 certification, 3-D Secure 2, 256-bit SSL/TLS encryption, two-factor authentication and access logs; Law 25 in Quebec and PIPEDA elsewhere in Canada.
Subscription and pricing How the price is set
- A subscription priced in Canadian dollars, taxes extra, never a percentage of your bookings: the software takes no commission.
- The price depends on the type of property, the number of units and the add-on modules you choose, never on your sales volume.
- Unlimited users: Reservit bills the software, never the user.
- Included: the ten modules of the suite, more than 50 integrations with no usage fees, updates, onboarding, training and support from a team based in Canada, by phone or by email.
- Add-on modules, only if you choose them: online check-in, guest messaging, extras and services, metasearch sites (Trivago, Tripadvisor, KAYAK…), website builder, CRM (guest records and newsletters), online reputation management, pre-arrival guest preparation, guest reviews, local listings management. The direct connection to Google is included; Google Hotel Ads advertising is optional.
- Yearly commitment, monthly or yearly payment; adding or removing units is prorated.
- A written offer, priced for your property; migration of your booking data from your previous software included in the installation price.
- Security: two-factor authentication, access logs, PCI DSS certified payment environment.
Details on the Pricing page.
Module status Included in the subscription
Automated payments are included in the Reservit subscription, like the booking engine, the channel manager and the invoicing tools. No Reservit commission on your payments. To see them on your own case: demo.
