More direct bookings.
Less time managing.Less data entry.Fewer back-and-forths.

What Reservit does At a glance

Reservit is hotel and motel management software, founded in 1999, with a Canadian team based in Montreal. It brings the booking engine, distribution, payments and day-to-day management together in one system: bookings, rates, payments and teams all work from the same data. The software takes no commission on the bookings it processes, no matter the volume: Reservit runs on an annual subscription. Reservit works with more than 35,000 properties.

For a hotel Room categories, groups, floors

A hotel manages several room categories, groups to put under contract, add-on services to bill, and housekeeping to spread across several floors.

• Group quotes and corporate accounts tracked in the booking.
• Group payments: a single booking can be settled in several installments and with several payment methods, with the booker’s credit card kept as a guarantee.
• Add-ons offered during the booking: spa, activity, parking.
• Housekeeping assigned by floor.
• Invoices and reports drawn from the booking.
• Rate recommendations based on your competitors, with the Revenue Management System.

For a motel Late arrivals, small team

A motel deals with late arrivals, simple rates to maintain, full weekends, and a small team that isn’t at the front desk at all times.

• Self check-in in the evening and automated pre-arrival messages.
• Rates by season and by weekend.
• Payment collected before arrival: deposit collected at booking and card pre-authorized on file.
• Full weekends with no double bookings: a room sold on one channel is no longer available on the others.
• Prices that rise as the property fills.

Direct sales and distribution Booking engine, offers, channel manager, Google

• Booking engine: the booking is completed on your own site, and the guest and their details stay yours. The engine matches your colours, reads just as well on a phone as on a computer, comes in nine languages and takes your promo codes.
• Offer manager: last-minute deals, themed packages and extended stays, built and published by you.
• Channel manager: rates, availability and bookings synced with more than 300 partners available as soon as you update them; over 50 integrations included, at no extra usage cost.
• Google: direct connection included, with no fees and no cost per booking; Google Hotel Ads advertising available as an option; other metasearch sites as an add-on module.

Payments and invoicing From the reservation

• Deposit at booking, pre-authorization, refunds and fraud checks, right from the reservation.
• Transactions run through a PCI DSS-certified payment environment.
• Invoice, taxes and reports come straight from the reservation: lodging tax and your province’s taxes (GST, HST, QST or PST depending on the province).
• Occupancy, revenue per room and booking source, all on one screen.

Operations and mobile app Your day on one screen

• The calendar shows who’s arriving, who’s leaving and what’s still open; bookings from every channel land in it directly.
• Automated check-in and check-out.
• Rooms to prepare, updated with the day’s departures.
• Mobile app included, on iOS and Android: calendar (move a booking, extend a stay, open the reservation), taking a booking and a deposit during the call, closing and opening dates on your channels, housekeeping status, rates and offers.
• Offline mode synced when the network returns, biometric login, unlimited users.

Support and onboarding A team in Montreal

• The Reservit Canada team is based in Montreal; phone and email support included in the subscription, plus a chatbot.
• An account manager follows your account until you open for sales.
• Your rooms, rates and stay rules are set up with an advisor; training for your teams is included.
• Migration of your booking data included in the installation price.
• A thirty-minute demo, with no commitment, using your own rooms and rates: request a demo.

Useful modules Included or add-on module

Included in the subscription, ten modules:

• Booking engine, Channel manager, Revenue Management System, Offer manager.
• Reservation management, Invoicing, Automated payments, Housekeeping management, Statistics and reports, Mobile app.
• Direct connection to Google.

Add-on modules:

• Online check-in, Guest messaging, Extras and services, Pre-arrival guest preparation.
• Metasearch sites (Trivago, Tripadvisor, KAYAK…), Website builder, CRM (guest records and newsletters), Online reputation management, Guest reviews, Local listings management.
• Specialized modules: Restaurant, Spa, Activities, Gift certificates.

Subscription and pricing How the price is set

• A subscription priced in Canadian dollars, taxes extra, never a percentage of your bookings: the software takes no commission.
• The price depends on the type of property, the number of units and the add-on modules you choose, never on your sales volume.
• Unlimited users: Reservit bills the software, never the user.
• Included: the ten modules of the suite, more than 50 integrations with no usage fees, updates, onboarding, training and support from a team based in Canada, by phone or by email.
• Add-on modules, only if you choose them: online check-in, guest messaging, extras and services, metasearch sites (Trivago, Tripadvisor, KAYAK…), website builder, CRM (guest records and newsletters), online reputation management, pre-arrival guest preparation, guest reviews, local listings management. The direct connection to Google is included; Google Hotel Ads advertising is optional.
• Yearly commitment, monthly or yearly payment; adding or removing units is prorated.
• A written offer, priced for your property; migration of your booking data from your previous software included in the installation price.
• Security: two-factor authentication, access logs, PCI DSS certified payment environment.

Details on the Pricing page.